{"id":63922,"date":"2023-09-24T21:54:38","date_gmt":"2023-09-24T19:54:38","guid":{"rendered":"https:\/\/creneaux-weinauktionen.at\/faq\/"},"modified":"2025-02-04T20:23:18","modified_gmt":"2025-02-04T18:23:18","slug":"faq","status":"publish","type":"page","link":"https:\/\/creneaux-weinauktionen.at\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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General questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is auctioned at creneaux?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The wines that are offered for sale come from wine lovers who are parting with their bottles for various reasons. This may be due to the age of the wine, a change in drinking preferences or because they need to make room for new wines. For these sellers, it is usually particularly important that their wines have always been stored well and come from trustworthy sources. We check this thoroughly to ensure that the quality of the wines is impeccable. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow many auctions are held each year?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The creneaux auction house plans 4 to 6 auctions a year, spread over the entire year. Each of these auctions offers an exclusive selection of wines from collectors’ hands. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Purchase questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow much buyer's premium and fees are added to the highest bid?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

In creneaux auctions, a buyer’s premium of 22% (incl. VAT) of the final price is charged on the highest bid. These fees serve to cover the auction costs and are binding for every buyer after a successful bid.

Example: If your maximum bid is \u20ac1,000, a 22% premium (\u20ac220) will be added to the highest bid, so that you would end up paying \u20ac1,220. All fees are transparently communicated before the auction so that you can see your total costs.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I collect my purchased lots directly after the auction?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, you can collect your purchased lots after the auction. As soon as payment has been completed and a collection date has been agreed with us, the wines will be ready for collection. We will ensure that your wines are safely prepared for you.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Yes, we are happy to ship your purchased lots. However, the shipping costs may vary depending on the type of wine, as the packaging costs depend on the bottle size and the special requirements for shipping wine. For exact information on shipping costs and details, please contact us at office@creneaux-weinauktionen.at<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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At creneaux wine auctions we offer you a secure and easy way to pay your invoice. Payment is made exclusively by bank transfer. <\/strong>
This method ensures maximum security for both buyers and our auction house. Through the bank transfer process, you have full control over the payment and can be sure that your transaction will be handled confidentially and transparently.
After you have purchased your lots, you will receive a detailed invoice with all the necessary bank transfer information. Your trust is our priority and we want to ensure that the payment process is smooth and secure for you.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs bidding free of charge?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, bidding at creneaux wine auctions is completely free.
Unlike some competitors who charge a fee to register or participate in certain auctions, you can bid with us at no additional cost. We place great emphasis on transparency and want you to be able to concentrate on the essentials – your love of wine and finding special bottles.
Costs are only incurred if you successfully bid for a lot. In this case, you only pay the hammer price plus the corresponding buyer’s premium and any shipping costs. We endeavor to disclose all applicable fees clearly and comprehensibly in advance so that you always have an overview.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long do I have to pay the invoice?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

You have 14 days after the auction to pay your invoice. This fixed payment term ensures that the entire process runs efficiently and smoothly so that your wines reach you as quickly as possible. The faster the payment is made, the sooner we can initiate shipment or arrange a collection date.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Sale questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat costs do I have to bear if the auction is successful?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

In the event of a successful auction, the seller only has to pay a sales commission of 10% of the selling price, plus VAT.
This low commission covers all our services – from the professional valuation and presentation of your wines to the handling of the auction and the sales process. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhich wines can I put up for auction?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

At our wine auctions, you have the opportunity to bid on a wide selection of first-class wines from renowned wine-growing regions. Here are some of the best-known wineries and wines that we regularly include in our range: <\/p>\n

France<\/strong><\/p>\n

Bordeaux:<\/span>
Petrus, Mouton Rothschild, Latour, Lafite Rothschild, Haut Brion, La Mission Haut Brion, Margaux, Lafleur, Cheval Blanc, Ausone, Leoville Las Cases, Leoville Barton, L\u2019Evangile, Angelus, Pavie, Palmer, Montrose, Pichon Lalande, Ducru Beaucaillou, Lynch Bages<\/em> and others.<\/p>\n

Burgundy:<\/span>
Domaine de la Romanee Conti (DRC), Rousseau, Roumier, Vogue, Ponsot, Engel, Mortet, Leroy, Jayer, Chezeaux, Drouhin, Leflaive, Pierre Yves Colin Morey<\/em> and others.<\/p>\n

Italy<\/strong><\/p>\n

Barolo\/Barbaresco: Alessandria, Altare, Conterno, Clerico, Giacosa, Gaja, Grasso, Mascarello, Prunotto, Rinaldi, Sandrone, Scavino, Veglio, Vietti, Voerzio and others.<\/em>
Brunello\/Sangiovese: Casanova di Neri, Pianrosso, Uccelliera, Percarlo, Soldera, Antinori, Banfi, Altesino, Ricolma, Percarlo<\/em> and others.<\/p>\n

California<\/strong><\/p>\n

Screaming Eagle, Harlan, Bryant Family, Colgin, Sine Qua Non, Heitz, Dunn, Montelena, Caymus, Dominus, Pahlmeyer, Phelps Insignia, Ridge Monte Bello<\/em> and many others.<\/p>\n

This list is not exhaustive and we are happy to accept wines from other first-class producers. If you are unsure whether your wines are suitable, you can contact us at any time at office@creneaux-weinauktionen.at<\/a>. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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No, if your wine does not sell in the first auction, you will not incur any costs. We want you to be able to participate in our auctions without risk. If your wine does not find a buyer at the first attempt, you have the opportunity to offer it again in one of our subsequent auctions. <\/p>\n

During this time, your wines are kept safely in our temperature-controlled warehouse, where they are stored under perfect conditions and ideal temperatures. This ensures that the quality of your wines is maintained and that they can be offered in optimum condition at every auction. Our aim is to give you the best possible chance of selling, at no extra cost to you in the event of a non-sale. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Do you still have questions? Please do not hesitate to contact us at office@creneaux-weinauktionen.at<\/a>. We are at your disposal! <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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